Refund and Returns Policy

Cynthia Interiors (referred to as “we,” “us,” or “our”) strives to ensure customer satisfaction with our products and services. If you are not entirely satisfied with your purchase, we’re here to help. This Return and Refund Policy outlines the conditions and process for returns and refunds.

1. Returns

Eligibility for Returns

You may return items purchased from Cynthia Interiors under the following conditions:

The item is unused, undamaged, and in its original condition.
The return request is made within [Insert Timeframe, e.g., 14 days] of receiving the item.
The item includes all original packaging, tags, and any accompanying documentation.

Non-Returnable Items

The following items are not eligible for return:

Custom or personalized products.
Items purchased on clearance or sale.
Gift cards or promotional items.

Return Process

To initiate a return:

Contact us at info@cynthiainteriorsdesign.com or call us at +1 (470) 256-4124 to request a return authorization.
Provide proof of purchase, such as an order number or receipt.
Ship the item back to us at the following address: 7310 Billings Rd, Savannah, GA 31406

Customers are responsible for the cost of return shipping unless the return is due to a defect or error on our part.

2. Refunds

Eligibility for Refunds

Once we receive and inspect the returned item, we will notify you of the status of your refund. Refunds will be issued if:

The item is confirmed to be in its original condition.
The return request meets the eligibility criteria outlined above.

Refund Method

Refunds will be processed using the original payment method. Please allow [Insert Timeframe, e.g., 7-10 business days] for the refund to reflect in your account.

Non-Refundable Costs

The following costs are non-refundable:

Original shipping fees.
Return shipping fees (unless due to a defect or error on our part).

3. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at info@cynthiainteriorsdesign.com or +1 (470) 256-4124. We will arrange for a replacement or refund, including covering the cost of return shipping.

4. Exchanges

We currently do not offer direct exchanges. To replace an item, please initiate a return for the original item and place a new order.

5. Contact Us

If you have any questions or need assistance with returns or refunds, feel free to contact us:

Address: 7310 Billings Rd, Savannah, GA 31406

Email: info@cynthiainteriorsdesign.com

Phone: +1 (470) 256-4124